Customer Satisfaction
Guaranteed!
Our goal at
Giliena’s is to ensure you are completely
satisfied with the purchase of your items.
If for some reason you are unsatisfied please let us know. We strive to provide you
with the best
shopping experience possible. If
you
have any comments, questions or concerns please feel free to contact us
at info@gilienas.com.
Shipping
Policy
FREE 1st
Class Shipping on ALL orders of $40.00 or more.
FREE
Priority Shipping on domestic orders of $100.00 or more.
| US Domestic
Shipping Rates |
| Method |
Average Delivery Time |
Cost |
| USPS 1st Class |
5-9 days (Delivery time is not guaranteed) |
$2.50 |
| USPS Priority |
2-3 days (Delivery time is not guaranteed) |
$6.00 |
| International
Shipping Rates |
| Method |
Average Delivery Time |
Cost |
| USPS 1st Class |
10-12 days (Delivery time is not guaranteed) |
$3.00 |
| USPS Priority |
6-10 days (Delivery time is not guaranteed) |
$25.00 |
Return Policy
If you are not satisfied
with your purchase we will be happy
to refund the purchase price or exchange it for another item. In order to receive a
refund or exchange you
must contact us at Giliena’s within 30 days of your purchase
date. Shipping
charges are non-refundable.
Authorization
must be obtained prior to all items being
returned. Please
email info@gilienas.com
prior to returning your items.
Cancellation Policy
Most orders cannot be cancelled once
they have been
placed. If for some
reason you need to
cancel your order please contact us at info@gilienas.com. If your order has already
been processed for
shipping it cannot be cancelled. You
may
send it back for a refund of the purchase price once it has been
delivered. Please
do not refuse delivery as that will
result in additional fees.
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